Use & Care for Sonex Surfaces

Regular cleaning of high-touch surfaces—such as countertops, tables, doorknobs, light switches, and handles—is crucial for preventing the spread of infectious diseases. Pairing standard household cleaners with EPA-registered disinfectants can significantly reduce this risk. For up-to-date cleaning procedures, including those recommended against SARS-CoV-2 (the virus causing COVID-19), please visit www.epa.gov.

The American Chemistry Council (ACC) has compiled a list of EPA-approved products effective against emerging viral pathogens, which can be used during the COVID-19 outbreak. Sonex Solid Surface has been shown to be compatible with these products. Always adhere to the manufacturer’s instructions for proper use and application to ensure effective disinfection.

Although liquids do not penetrate Sonex Solid Surface, it's best to wipe up spills promptly. For most residues, warm soapy water, an ammonia-based cleaner, or a dedicated surface cleaner will suffice. Avoid window cleaners, as they can leave a waxy residue that dulls the surface. Always clean using a circular motion.

To prevent film buildup, ensure you wipe surfaces dry after cleaning. Some darker colors may require more frequent attention to maintain a consistent finish, as they can show scratches and wear more readily. However, restoring your countertops is a straightforward process.

Treat your sink once or twice a week: remove food residues with detergent or a hard-surface cleaner. For deep cleaning, mix 3/4 liquid household bleach with 1/4 water, spray the sink, and allow it to sit for a few hours (maximum 16 hours). Rinse with a damp cloth for a sparkling finish.

For common household spills—like vinegar, coffee, or red wine—refer to our care guidelines. If you live in a hard water area and experience staining, apply “Viakal” gel, leave for 2-4 minutes, then rinse thoroughly with a damp microfiber cloth.

Sonex Solid Surface is inherently “renewable,” allowing most damage to be repaired on-site.

Blotches: If your surface appears blotchy due to hard water, use a mild abrasive cleanser on a damp cloth, applying circular motions. Rinse thoroughly and dry.

Fixing Minor Scratches: Wash the area first, then use sandpaper to gently sand away scratches. For a matte finish, follow with a Scotch-Brite™ pad. For a semi-gloss finish, use P240 grit sandpaper followed by finer grits, ensuring you rinse and buff between steps.

For deeper scratches or a high-gloss finish, professional repair may be necessary. Contact us for assistance.

With proper care, your Sonex Solid Surface will retain its beauty for years. Sonex products are backed by a limited residential warranty. For complete details, consult our warranty literature.

Sonex Solid Surface can usually be repaired if damaged, but following these guidelines can help prevent permanent damage:

• Heat Resistance
  Minimize direct heat exposure. Always use trivets or pads for hot pots and appliances, and let cookware cool before placing it in a Sonex sink.
• Heat Marks & Scorching
  

  Use heat protection pads for hot cookware. Never place extremely hot items directly on the surface or in the sink.

• Scratches
  

  Avoid cutting directly on the surface; always use a cutting board. Dark colors may show scratches more than lighter shades.

• Chemical Spills
  

  Quickly flush any strong chemical spills (like paint strippers or oven cleaners) with soapy water to prevent damage. For nail polish spills, use non-acetone remover followed by rinsing with water.

Sonex Solid Surface is inherently “renewable,” allowing most damage to be repaired on-site.

Blotches: If your surface appears blotchy due to hard water, use a mild abrasive cleanser on a damp cloth, applying circular motions. Rinse thoroughly and dry.

Fixing Minor Scratches: Wash the area first, then use sandpaper to gently sand away scratches. For a matte finish, follow with a Scotch-Brite™ pad. For a semi-gloss finish, use P240 grit sandpaper followed by finer grits, ensuring you rinse and buff between steps.

For deeper scratches or a high-gloss finish, professional repair may be necessary. Contact us for assistance.

With proper care, your Sonex Solid Surface will retain its beauty for years. Sonex products are backed by a limited residential warranty. For complete details, consult our warranty literature.